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Upgrade, change or cancel

Billing is handled through Polar, from the Billing page.

  1. 1Open Billing from your dashboard and choose a plan and monthly or yearly billing.
  2. 2You are taken to a secure checkout run by Polar, our payment provider. Diligly never sees your card details.
  3. 3To change plan, update your card, see invoices or cancel, open the billing portal from the Billing page.

If a paid plan ends or you move to a lower plan, nothing is deleted. Startups and links beyond the new plan’s limits are paused until you upgrade or remove some, and features the plan lacks, such as downloads, switch off.

Refund requests are considered case by case. Email support@diligly.com and we will look at what happened.

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